Introduction1. The Half Price at Home Plan (“the Plan”) is available to business electricity and (if DualEnergy) natural gas customers who also have a residential electricity contract on the Plan.2. To be eligible for the Plan, the business contract must be the main premises from which you run your business and consume a minimum of 15 MWh of energy per year.3. We may review your energy consumption at any time. If we consider that you will not meet the minimum consumption requirement in the above clause 2 then we may, at our sole discretion, move you to the Freedom plan and Business Freedom plan (or our closest equivalent available at the time), or to another plan offered by us and accepted by you. 4. You can only have one residential contract on the Plan.5. If you have electricity and natural gas with us at the same premises then both must be on the Plan.6. The Plan special terms should be read along with our General terms and conditions for residential and business customers. If there are any inconsistencies between the two, the Plan special terms will prevail.7. We reserve the right to cancel the Plan if you are in breach of any of our terms and conditions.8. The Plan will apply from the date we process your application or at a date notified to you by us.9. The Plan will end if you move your home or business to another premises.
Eligibility – how do I qualify for the Plan benefits?10. The discounts and benefits that you are eligible for and the amount of those discounts and benefits are set out in your confirmation letter. There are no discounts on business or LPG charges.11. To qualify for the prompt payment discount, you need to pay your bill in full and on time.12. To qualify for the email discount, you need to be signed up to receive your bill and correspondence by email.13. To qualify for the direct debit discount, you need to be signed up for your bill to be paid by direct debit from a bank account (excludes direct debit from a credit card account).14. To qualify as a DualEnergy customer and qualify for the associated discount, you need to purchase electricity from us and at least one of the following fuel types at the same premises: a. Contact natural gas (on the same bill); or b. Contact Rockgas reticulated LPG; or c. Contact Rockgas bottled LPG for 2 or more installed 45kg cylinders.15. In order for the discounts set out in clauses 12, 13 and 14 to apply, you must meet the eligibility criteria as at the end of the bill period.
Exclusions – when might this Plan not be available? 16. The Plan is not available to PrePower customers, unmetered contracts, contracts that are collectively invoiced or in conjunction with any other offer from us.