Innovation

Innovation is foundational to much of what we do at PU. We combine consumer insight, commercial rigour and creative product development to take ideas from possibility to real things that grow businesses.

We work with clients to develop new products, services and business models that resonate with the people they're built for, and are set up to succeed commercially. It's not just about ideas. We use research and testing to give businesses the confidence to invest in the things that will actually work.
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Capabilities

Future Mapping

We map where categories, customers and trends are heading, and identify the spaces worth moving toward before anyone else gets there.

New Product or Service Innovation

We help businesses work out where to play next. An end-to-end capability that finds the white space, identifies the highest-potential opportunities, and works out which ones are actually worth pursuing.

Service Design

We map real customer journeys, identify the moments that matter most, and design the interventions that will make the biggest difference to the outcomes a service delivers.

Innovation Pipeline & Strategy

We build the frameworks and pipelines that let businesses innovate consistently. Startup agility, lean resourcing, and a structured process that takes the guesswork out of choosing what to back next.

Consumer & Market Research

We go deep on consumer research. Finding the insight that unlocks a concept, understanding what's driving or blocking adoption, and generating the data that backs a business case or pitch.

Market & Opportunity Sizing

We put real numbers behind big decisions. How big is the market, how accessible is it, and what's realistically yours.

Portrait

Our research-backed method to identify exactly who is most likely to buy your product, and get your media in front of them.

Workshops

Opportunity Identification Workshop

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For when you've got a job to be done but can't quite define it yet. A condensed engagement to get clear on the problem, surface the opportunity inside it, and map a path forward. We work closely with your team and stay involved as the picture develops.
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Testimonials

Rows of Odd Company cans with illustrated labels
Dave Norman
DB Breweries
“The Previously Unavailable team were instrumental in the creation of the Odd Company brand, providing not only great inspiration, but also a continual challenge to stay true to the essence of the brand, which ultimately helped drive cut through in the market.”

Get in touch

We take on select projects, working with companies who are inventing or reinventing.

If there’s a project you’d like to talk to us about, please get in touch.


Thank you for your message! We'll be in touch.

Auckland

Roles

We're Hiring

Find Out More ↗

We are looking for Senior and Intermediate Brand designers to join our team. People who love brand, design, variety, and working collaboratively.

Shop Future Demand

Red “Future Demand” book standing against a red background

Future Demand Vol. 2

Buy Now ↗

How marketing to tomorrow’s customers will break your brand out of the performance trap

Social Updates

LinkedIn

22 Oct

Helping Partly build the future of repair

Dark poster reading "Our $20,000 creativity and innovation scholarship is now open" with Previously Unavailable and AUT logos

Instagram

01 Oct

Our creativity and innovation scholarship with AUT is back.

PU Air wordmark in teal and blue letters with two pink hibiscus flowers on a cream background

Instagram

25 Sept

We took to the 'skies' for our annual mid-winter Christmas party.

Where in the world is James Hurman?

Auckland
36.8485° S, 174.7633° E

By The Numbers

$500m+

Launched
Companies

40+

Equity
Companies

4

Venture Funds

Weekly Whakatauki

Ko te pae tawhiti whāia kia tata, ko te pae tata whakamaua kia tīna
Seek to bring distant horizons closer, and sustain and maintain those that have been arrived at

Bookshelf

The Art of Beer – Garage Project

AUX

From The Start – Laufey

Overheard at Previously

“Walking is actually good for you”

Studio Snaps

Black and white photo of people chatting in a room
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Clients & Partners

Icehouse Ventures
AF Drinks
Ārepa
Fonterra
Emma Lewisham
MedWorld
DB Breweries
Education Perfect
Torrens University Australia
OnBoard
Mānuka Health
Ideally
Tracksuit
Simplicity
The Comfort Group
NZ Trade & Enterprise
Compostic
New & Improved
Blunt
Genesis
Cannes Lions
Jade Software
Bankwest
NeuAudio
Nibblish
Media Design School
Skyline
ECC
Caffeine
Jade
Blackbird
NZME
TRA
Aera
Abroad
Constellation
Tika
Soul Capital
Friends That Invest
Hiraya Ventures
Appetise
Icehouse
Manifest
Lumos
Simfuni
Levno
Kamal
Re-Leased
Extraordinary
Yarken
Nevam
Aglow
Abodo
Spoke
Andfoods
Marloo
Anthony Harper
Aplenty
Bustle