Brand

Brand can be one of the most powerful levers of commercial success. It’s why brand sits at the centre of everything we do here.

We're experts in brand building; we combine strategy and design — helping start-ups establish and defend their brand moat, and in guiding scale-ups through moments of change to unlock their next wave of growth.
Get In Touch
Bookshelf with a poster reading “Defining the future of teaching together”
Pink and red stylised cloud shape on a dark purple background
Hand holding a Bustle-branded printed menu next to a drink
Colourful abstract shapes on a black background
Person holding a bag with a black and white graphic logo
Purple hoodie with a white logo mark
Colourful snack pouches on a table outdoors
Person holding a sign aloft against a blue sky
Green taxi-style brand pattern with a sun graphic and “taxi” wordmark
Hands holding a red sign reading “Study where you are”
Abstract rounded shapes in red, blue and purple
Close-up portrait of a woman with glowing skin, hand near her face
Illustrated figure hugging a large plant in a forest
White dollar-sign-style mark on a red background
Abstract eye-like shape in yellow, green and blue
Grid of team portrait photos

For early-stage companies, brand is about creating clarity, conviction, and momentum from day one. We help founders define a sharp strategic position, express a point of view that cuts through, and build a brand system that can scale as the business does. It’s about establishing a defensible moat early — setting the foundations for everything that follows.

For scaling companies, brand becomes a tool for navigating change and unlocking the next phase of growth. We work with teams who are more established, facing new markets, new audiences, or new levels of competition. The task is less about creating from scratch and more about refining, elevating, or evolving the brand so it’s fit for where the business is going next.

For early-stage companies, brand is about creating clarity, conviction, and momentum from day one. We help founders define a sharp strategic position, express a point of view that cuts through, and build a brand system that can scale as the business does. It’s about establishing a defensible moat early — setting the foundations for everything that follows.

For scaling companies, brand becomes a tool for navigating change and unlocking the next phase of growth. We work with teams who are more established, facing new markets, new audiences, or new levels of competition. The task is less about creating from scratch and more about refining, elevating, or evolving the brand so it’s fit for where the business is going next.

Capabilities

Research & Discovery

We work with founders, teams, customers, and the market to understand what’s going on under the hood. We help companies gather foundational context and spot challenges, patterns, and opportunities.

Brand Strategy

We define what your brand needs to be in the market and how it fits within your broader business. This strategic foundation guides everything that follows.

Brand Design

We define the role your brand needs to play, how it should show up, and the design system that supports it.

Data-Led Customer Identification

We've developed a proprietary tool that analyses the market to identify growth customer segments for fast growing SME businesses. So you know who to target to grow your business.

Messaging & Executional Guidance

We turn strategy into language and assets your team can use — making your brand ready to for day-to-day execution.

Testimonials

Tika logo in black on a lilac background
Alison Mau
Tika Founder
I don't have adequate words to express how lucky we were to walk into Previously Unavailable's offices (early days, very rough at pitching! No money!) and walk out with a team like this one. How they work this magic I have no idea and plainly am not supposed to - that's their secret sauce 😎 I can say, though, that this team has taken the toughest job possible and turned it into a beautiful, accessible, welcoming world. I can't recommend them highly enough. They're the best.
Hand-drawn “B” mark on a blue background
Jonny McKenzie
Founder
Bustle
“The team at Previously Unavailable exceeded our expectations, delivering exceptional work. Their determination to understanding our customers, product, and team helped create a brand that perfectly represents who we are and what we stand for. As a result, we now have a brand that resonates with our audience and supports our mission to serve independent-minded cafe and hospitality operators worldwide.”
Illustrated character carrying a cardboard box with yellow tape
Abi Bennett
COO
Starshipit
“We loved working with Simon and the PU team, we came away laser clear on our positioning and offering to customers. The feedback on our new brand has been incredible, with many asking who we worked with, our new brand puts us right at the front of our competitors and positions us for the next phase of growth, I’d highly recommend Simon and the awesome PU team”
Tracksuit wordmark over abstract red, blue and purple shapes
Connon Bray
Partner and Executive Director
TRA
“Previously Unavailable have been an amazing JV partner in the development of Tracksuit. Getting to ARR of $1.5M within 12 months is an incredible achievement and the PU team have played a key role in supercharging this growth. Their input reflects the excellence and breadth of their business – helping shape the strategy, developing a very fresh brand platform, beautiful design and UX and most especially, rolling up their sleeves to get the plane off the ground!”
Supergenerous “Sg” monogram in yellow on dark green
Guillaume Dehan
Founder & CEO
Supergenerous
“We have had overwhelmingly positive feedback from our users, charitable organisations, people and investors to the name and brand change to Supergenerous and the incredible visual identity and story Previously created for us. We couldn't be happier with the result."
Rows of Odd Company cans with illustrated labels
Dave Norman
DB Breweries
“The Previously Unavailable team were instrumental in the creation of the Odd Company brand, providing not only great inspiration, but also a continual challenge to stay true to the essence of the brand, which ultimately helped drive cut through in the market.”

Get in touch

We take on select projects, working with companies who are inventing or reinventing. If there’s a project you’d like to talk to us about, please get in touch.

Auckland

Roles

We're Hiring

Find Out More ↗

We are looking for Senior and Intermediate Brand designers to join our team. People who love brand, design, variety, and working collaboratively.

Shop Future Demand

Red “Future Demand” book standing against a red background

Future Demand Vol. 2

Buy Now ↗

How marketing to tomorrow’s customers will break your brand out of the performance trap

Social Updates

Dark poster reading "Our $20,000 creativity and innovation scholarship is now open" with Previously Unavailable and AUT logos

Instagram

01 Oct

Our creativity and innovation scholarship with AUT is back.

PU Air wordmark in teal and blue letters with two pink hibiscus flowers on a cream background

Instagram

25 Sept

We took to the 'skies' for our annual mid-winter Christmas party.

Black Tika logo with an exclamation-mark icon on a lilac-blue background

LinkedIn

24 Sept

TIKA IS LIVE. Our biggest congratulations to founders Alison Mau and Zoë Lawton on the massive effort it’s taken to reach this milestone.

By The Numbers

$500m+

Launched
Companies

40+

Equity
Companies

4

Venture Funds

Weekly Whakatauki

He iti te mokoroa, nāna i kati te kahikatea
Something much larger can be overcome by something much smaller.

Where in the world is James Hurman?

Auckland
36.8485° S, 174.7633° E

Bookshelf

Designing Design – Kenya Hara

AUX

Life – Jamie xx ft. Robyn

Overheard at Previously

“Walking is actually good for you”

Studio Snaps

Black and white photo of people gathered at an event
Black and white photo of a busy open-plan office
Black and white photo of a man sitting on a sofa
Black and white photo of people chatting in a room
Black and white photo of people in a living space
Black and white photo of two women standing together smiling
Black and white photo of a dog sitting indoors

Clients & Partners

Icehouse Ventures
Westpac
AF Drinks
Ārepa
Fonterra
Emma Lewisham
MedWorld
DB Breweries
Education Perfect
Torrens University Australia
OnBoard
Shuttlerock
Pylot
Lion
Mānuka Health
Ideally
Tracksuit
Breast Cancer Foundation NZ
Helius
Brothers Beer
ASB
BNZ
Melodics
Sunfeld
Contact Energy
Simplicity
Futurity
PieFunds
WOOP!
Hawker & Roll
Stolen Rum
21C Skills Lab
Ascential
Heineken
Clearhead
Stuff
Spark
The Comfort Group
NZ Trade & Enterprise
Serious Food Co.
Toothcrush
Timely
Compostic
Growbright
Sanford
Goodman Fielder
TVNZ
PĀMU
New & Improved
Kiwibank
Humankind
Blunt
Deloitte
Hancocks
Genesis
Cannes Lions
Jade Software
Bankwest
Dentons
NeuAudio
Nibblish
Media Design School
Skyline
ZURU
ECC
Caffeine
Jade
Blackbird
NZME
Outset Ventures
Private Wealth Network
Special Group
TRA
The Tuesday Club
Lume
Aera
Abroad
Sharesies
KPMG
Constellation
Tika
Soul Capital
Scholarship
Rev.Social
Friends That Invest
Hiraya Ventures
Appetise
Icehouse
Manifest
Lumos
Simfuni
Levno
Kamal
Re-Leased
Extraordinary
Yarken
Nevam
Aglow
Abodo
Spoke
Andfoods
Marloo
Anthony Harper
Aplenty
Bustle